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About
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HELLO!

 

I am Cozette, a UX Researcher and Strategist with a Master's in Interaction Design and a knack for empathy.

 

I have a passion for human-centered design with a methodical, calculated, and systematic approach to research. I am often seen as bold, eclectic, and vibrant - I love to push boundaries and fully embrace people in my creative process. I am also an advocate for social impact and believe representation is important. As an ally for social change, I will often be behind the scenes helping to pass the mic to those without a voice.

Work

WORK

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Research Process and Tools

I will walk you through my research process and some of the tools I use to gather data for a case study on "Moving to a new Dwelling."

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What you will learn:

  • How I approach a case study.

  • What methods I use.

  • How I adapt to constraints.

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Methods: Interviews, Empathy Maps, Affinity Mapping, Secondary Research, Provisional Customer Persona, Customer Journey Map, Ideation, "How Might We" Statements, Pattern Ideation, and Effort vs. Impact Chart

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Making Decisions and Driving Results

I will walk you through how I make decisions as I lead my team in a Design Thinking Workshop to rethink goals during COVID-19.

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What you will learn:

  • How I engage my team.

  • How I make decisions.

  • How I adjust to accommodate risks and safety.

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Final Results: 4 Events, 130 Social Media Posts, 22 Political Volunteer Hours, Engaged 5 Community Partners, 237 Participants, and Donated $3,135.92 to Community Causes.

#HRCMONDAYS_ A Tribute to Harvey Milk

Collaborating with Stakeholders

I will walk you through how I collaborated with stakeholders to create #HRCMONDAYS: a 10 month Mixer with a Purpose Speaker Series.

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What you will learn:

  • How I identify stakeholders.

  • How I convince stakeholders to invest.

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Final Results: The recruitment strategy had the side benefit of creating a networking opportunity for HRC Leadership, HRC members, and the LGBTQ+ community. Attendance grew 8 times, 25 Speakers from 11 organizations participated in 12 events, and $2,000 was raised in Equality Vodka sales for HRC.

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Usability and Inclusive Design

I will walk you through how I collaborated with a Rachel Magario, a Blind Interaction Designer, to build a low fidelity prototyping tool focused on: aiding visually impaired students as they navigate an academic building on campus.

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What you will learn:

  • How I research accessibility.

  • How I co-create inclusive design tools.

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Methods: Walkthrough Analysis and Think Aloud Protocol Interviews, Low Fidelity Prototyping, Usability Testing

 

Deliverable: A PENfriend Paper Prototype Tool

What A Manager Says:

"Cozette is an empathetic leader and innovator who has helped advance new business initiatives focusing on strategy, partnership development, collaboration, and program management. She is an effective design thinker/facilitator and capable of guiding cross-functional teams. Cozette and I worked together for two years as volunteers with the Human Rights Campaign (HRC) Dallas/Fort Worth Community Engagement Committee. She led many groups, spearheading the ideation of several event programs that had an immediate impact on advancing Equality, LGBTQ inclusion, and expanding upon HRC’s community outreach mission. Cozette always kept the team on task while creating a sociable atmosphere for our volunteers which gained her the respect of those who worked alongside her."
 
-Giles Davidson
Let's Connect

LET'S CONNECT

Are you interested in collaborating or wanting to talk UX? I'd love to hear from you.
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